Reference

How We Protect Your Privacy on viral88 login

We collect personal information to verify your account, process your withdrawals via DANA, OVO, GoPay and QRIS, and keep your wallet secure.

Account security verifiedPayment data encryptedYour rights explained clearly
viral88 login How We Protect Your Privacy on viral88 login
CONTACT US ABOUT PRIVACY

How to Reach Our Data Team

Email Support Send a privacy request to our data team at [email protected].
Live Chat Open live chat on your account dashboard Monday–Friday, 09:00–21:00 Jakarta time.
Account Settings Log into your account, navigate to Settings > Privacy, and update your contact preferences…
HOW WE HANDLE YOUR DATA

Security, Retention and Your Control

Encryption

All data in transit to our servers and stored in our database uses AES-256 encryption.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand which games players in Bandung and…

Data Retention

We keep account details, payment history and gameplay logs for three years after your last login.

Your Access Rights

You can download a copy of all your personal data, contact history and transaction records from your account Settings page…

Withdrawal and Correction

Spot an error in your profile? Log into Settings, update your name, email or phone directly, and the change takes…

Third-Party Sharing

We share your data only with payment processors and legal authorities where required by law.

Frequently Asked About Your Data

No. We never sell your email, phone, name or gameplay data to third parties. Payment processors and legal authorities may receive data only where required by law. Your information belongs to you.

We retain your account, transaction history and login logs for three years after your last activity. After that, we securely delete them unless we're required by law to keep them longer.

Yes. Log into Settings > Privacy and select Download My Data, or email [email protected] with your account ID. We send a complete file of your personal information, transactions and gameplay within 14 days.

Those payment processors handle your banking details directly. We never store your full bank account number. After your withdrawal clears, the payment gateway deletes the transaction token from our system.

Yes. Email [email protected] and request permanent account deletion. We delete your personal data within 30 days, unless a fraud investigation or legal hold applies.

We use session cookies to keep you logged in and analytics cookies to see which games are most popular. You can turn off non-essential cookies in your browser without affecting your ability to play.

Your banking or e-wallet details are encrypted using PCI-compliant standards the moment you enter them. Withdrawals to DANA, OVO, GoPay and QRIS are processed by secure third-party gateways; we never store your full account credentials.